Legal
Last updated: 20. July 2026
1. Introduction
Welcome to ApriDel.
ApriDel is operated by apri x GmbH ("ApriDel", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly, transparently and in accordance with applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you use:
- the ApriDel website;
- the ApriDel platform;
- the ApriDel Driver App;
- merchant services;
- official local agency services; and
- any related products and services provided by ApriDel.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
ApriDel is a digital delivery infrastructure developed and operated by:
apri x GmbH
Germany
Email: privacy@apridel.com
Website: www.apridel.com
3. Information We Collect
Depending on how you interact with ApriDel, we may collect different categories of information.
Personal Information
This may include:
- Full name
- Email address
- Telephone number
- Business information
- Delivery addresses
- Billing information
- Identity verification documents (where required)
- Profile photographs
- Driver licence information (for drivers)
- Vehicle information
- Bank or payment information
Account Information
When you create an account we may collect:
- Username
- Password (encrypted)
- Account preferences
- User role
- Account status
Delivery Information
When deliveries are created, we may process:
- Pickup address
- Delivery address
- Sender information
- Recipient information
- Delivery instructions
- Parcel information
- Delivery status
- Delivery history
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Session information
- Cookies
- Usage statistics
Location Information
Where location services are enabled, ApriDel may process:
- Real-time GPS location
- Delivery route information
- Driver location during active deliveries
Location information is processed only where necessary for providing delivery services.
4. How We Use Your Information
We use personal information to:
- provide ApriDel services;
- create and manage user accounts;
- process delivery requests;
- coordinate deliveries;
- communicate with merchants, drivers and customers;
- verify identities;
- process payments;
- improve platform performance;
- detect fraud;
- maintain platform security;
- comply with legal obligations;
- respond to support requests.
5. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
- performance of a contract;
- compliance with legal obligations;
- legitimate business interests;
- user consent;
- protection of vital interests.
6. Sharing Information
We may share information with:
- authorised merchants;
- delivery partners;
- official ApriDel local agencies;
- payment providers;
- cloud hosting providers;
- customer support providers;
- regulatory authorities where legally required.
We do not sell personal information.
7. International Data Transfers
ApriDel operates internationally.
Personal information may be transferred to countries where ApriDel, its partners or service providers operate.
Where required, appropriate safeguards will be implemented for international transfers.
8. Data Security
ApriDel applies appropriate technical and organisational measures including:
- encrypted communication;
- secure authentication;
- access controls;
- system monitoring;
- regular software updates;
- secure hosting environments.
While we implement reasonable security measures, no online platform can guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
- provide services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- maintain business records.
When information is no longer required, it will be securely deleted or anonymised.
10. Cookies
ApriDel uses cookies and similar technologies to:
- remember user preferences;
- improve website functionality;
- analyse website traffic;
- maintain secure sessions.
Users may control cookies through their browser settings.
11. Your Rights
Depending on applicable law, users may have the right to:
- access personal information;
- correct inaccurate information;
- request deletion;
- restrict processing;
- object to processing;
- request data portability;withdraw consent where consent is the legal basis.
Requests may be submitted to:
12. Children's Privacy
ApriDel services are intended for individuals who are legally permitted to enter into contracts under applicable law.
We do not knowingly collect personal information from children.
13. Third-Party Services
ApriDel may contain links to third-party websites or integrate third-party services.
We are not responsible for the privacy practices of third parties.
Users should review the privacy policies of those third parties independently.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page together with the revised effective date.
Continued use of ApriDel after publication constitutes acceptance of the updated Privacy Policy.
15. Contact
Questions regarding this Privacy Policy may be directed to:
Email: privacy@apridel.com
Website: www.apridel.com
Operator:
apri x GmbH
Last Updated: 20. July 2026
1. Introduction
Welcome to ApriDel.
These Terms & Conditions ("Terms") govern your access to and use of the ApriDel website, platform, applications and related services operated by apri x GmbH ("ApriDel", "we", "our" or "us").
By accessing our website, creating an account or using any ApriDel service, you agree to be legally bound by these Terms.
If you do not agree with these Terms, you must not use our services.
2. About ApriDel
ApriDel is a digital delivery infrastructure designed to enable businesses, delivery partners and authorised local agencies to coordinate and manage deliveries efficiently.
Depending on your account type, ApriDel may provide access to:
- Merchant delivery management
- Delivery request management
- Self-Fulfillment tools
- Driver applications
- Official Local Agency operations
- Delivery tracking
- Wallet services
- Reporting and analytics
- Additional platform services introduced from time to time
3. Eligibility
To use ApriDel you must:
- be legally capable of entering into binding agreements;
- provide accurate registration information;
- keep your account information up to date;
- comply with all applicable laws.
Business accounts may only be created by authorised representatives.
4. User Accounts
Users are responsible for maintaining the confidentiality of their login credentials.
You agree to:
- use accurate information;
- keep your password secure;
- notify ApriDel immediately of any unauthorised access;
- remain responsible for all activity conducted through your account.
ApriDel may suspend or terminate accounts that violate these Terms.
5. Platform Services
ApriDel provides digital tools that facilitate delivery operations.
Unless expressly stated otherwise, ApriDel acts solely as a technology platform and does not assume ownership of goods transported through the platform.
Merchants remain responsible for:
- products;
- packaging;
- legal compliance;
- customer communication;
- product quality.
Delivery partners remain responsible for performing deliveries in accordance with applicable laws and platform requirements.
6. Merchant Responsibilities
Merchants agree to:
- provide accurate delivery information;
- comply with all applicable laws;
- ensure goods are lawful for transport;
- maintain accurate inventory where applicable;
- cooperate during dispute investigations.
Merchants remain solely responsible for the products they sell or transport.
7. Driver Responsibilities
Drivers using ApriDel agree to:
- maintain valid licences where required;
- operate vehicles lawfully;
- comply with road traffic regulations;
- protect customer property;
- behave professionally;
- follow delivery instructions;
- use the Driver App responsibly.
Drivers remain independent service providers unless otherwise agreed in writing.
8. Official Local Agencies
Official ApriDel Local Agencies operate under separate contractual agreements with apri x GmbH.
Additional operational requirements, service standards and licensing obligations may apply.
9. Self-Fulfillment
Businesses using their own delivery personnel through ApriDel remain solely responsible for:
- recruiting drivers;
- driver compliance;
- insurance;
- employment obligations;
- operational management.
ApriDel provides the supporting technology only.
10. Payments
Certain ApriDel services may require payment.
Where applicable:
- fees will be displayed before purchase;
- payments may be processed through authorised payment providers;
- applicable taxes may be added;
- refunds are governed by our Refund Policy.
Wallet balances remain subject to separate Wallet Terms where applicable.
11. Acceptable Use
Users must not:
- violate applicable laws;
- upload unlawful content;
- interfere with platform security;
- attempt unauthorised access;
- distribute malware;
- impersonate others;misuse delivery services;
- engage in fraudulent activity.
Violation of these Terms may result in suspension or permanent termination.
12. Intellectual Property
All intellectual property rights relating to ApriDel remain the exclusive property of apri x GmbH or its licensors.
This includes:
- software;
- trademarks;
- logos;
- graphics;
- documentation;
- databases;
- platform design;
- source code.
No licence is granted except as expressly provided in these Terms.
13. Availability
We aim to provide reliable services but do not guarantee uninterrupted availability.
Services may be temporarily unavailable due to:
- maintenance;
- software updates;
- infrastructure failures;
- force majeure events;
- third-party service interruptions.
14. Limitation of Liability
To the maximum extent permitted by law, ApriDel shall not be liable for indirect, incidental, consequential or special damages arising from the use of the platform.
ApriDel is not responsible for:
- product quality;
- merchant obligations;
- driver conduct;
- delivery delays caused by third parties;
- force majeure events;
- inaccurate information supplied by users.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
15. Indemnification
Users agree to indemnify and hold harmless apri x GmbH, its directors, employees, partners and affiliates from claims arising from:
- misuse of the platform;
- breach of these Terms;
- violation of applicable law;
- infringement of third-party rights.
16. Suspension and Termination
ApriDel may suspend or terminate accounts where users:
- violate these Terms;
- provide false information;
- engage in fraudulent activities;
- threaten platform security;
- misuse ApriDel services.
Users may stop using ApriDel at any time.
Certain legal obligations survive termination.
17. Changes to Services
ApriDel continually develops its platform.
We may:
- introduce new services;
- discontinue existing features;
- modify functionality;
- update pricing;
- improve security.
Where appropriate, users will be informed of significant changes.
18. Changes to these Terms
We may update these Terms from time to time.
The latest version will always be published on our website.
Continued use of ApriDel after publication constitutes acceptance of the updated Terms.
19. Governing Law
These Terms shall be governed by the laws applicable to apri x GmbH, unless mandatory local consumer protection laws require otherwise.
Where legally permissible, disputes shall be subject to the competent courts having jurisdiction over apri x GmbH.
20. Contact
Questions regarding these Terms may be directed to:
Legal Department
Email: legal@apridel.com
Website: www.apridel.com
Operator:
apri x GmbH
Germany